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Shipping & Returns

We guarantee the delivery Necessary once orders are placed and the payment is transferred. And the tracking number is sent once the goods are shipped. However, we can not check the status of the shipment after it leaves our shipping department. Delays can be caused by weather problems or other circumstances beyond our responsibility.

Exchange and return

Here in our online shop we strive to provide high quality products and service for our customers. We know that online shopping is not always available to you to expect when to receive orders. You are required to contact us before you return the items. Please note that the shipping cost does not cover return or exchange, and administrative costs. In addition, we can not be responsible for lost shipping

All goods must comply with these guidelines.

All goods must be worn. Any returned items with signs of wear or damage that have occurred while they are in the possession of the customer prevent their return. We can only accept returns that are in a faultless condition.

Return should contain intact box and original packaging as well as any accessories or extras that can be included with the shipment.

Your return should be packed in a protective shipping carton. Items went with postage sticker on the original packaging will be worn and will not be refunded. Only apply as a shipping label for your own protective case and not the shoe box. If your response will be sent to us without protective card, we will not be able to accept the return.

The return is valid until 15 days after the date of receipt by the tracking system shown. Please note that there is no guaranteed delivery date for the return. Upon receipt, we process your return immediately and a confirmation by email. Please contact us if you do not receive a confirmation e-mail within one month after your return. After returning, please allow 48 hours for your bank to return the money to your account. You can take a whole cycle of the credit card before it reappears on your statement.

exchanges

Exchanges are under the same guidelines as returns within 15 days of receipt, unworn, undamaged, and with all original packaging.

We will accept the exchange for a different size or color within 15 days after the original order shipping. Please contact us with your order ID and help one of our team members.

Please note that you can not change the order for a different style, simply create a new order for the replacement style. If you get a product that feels dissatisfied and would like to trade for another, you will need to return your items for a refund (as a return policy per person) and a new order for the style you prefer.

Order steps

Please contact us within 24 hours after you pay when you wish to cancel the order. Cancellation requests after the order has been shipped we will be treated in accordance with our return policy.

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